Here at Moveability Australia, we are committed to delivering customer service excellence. That is why we have introduced a customer survey where we hear your feedback and reflect on our service.

Our customer survey is unique in that it comes in a self-addressed, prepaid envelope. All you need to do is answer the questions and pop it back in the post. As well as assisting us to improve our service, all returned surveys enter a monthly draw to win a free MLILY Pillow!

Here are some examples of feedback we have received through our customer survey:

“All staff were extremely helpful, efficient, and professional throughout the process. Very appreciative of the bed.”

“Your delivery man was very obliging and rearranged furniture for me to accommodate my new wheelchair.”

“Everyone has been very helpful, excellent service.”

We appreciate all the people who have taken the time to provide us with their feedback, and we look forward to continuing to hear from our customers so we can continue to grow.