Frequently Asked Questions

Why choose Moveability Australia?

Our Vision
To make everyday life better for people.

Our Mission
We listen with dignity and respect, offering solutions and support that enhance independence and improve quality of life.

Our Values
Dignity and Respect: We listen, show empathy, and genuinely care about people.

Equality: We treat everyone equally, providing a space where every voice is heard.

Empathy: We approach every interaction with compassion, patience, and respect.

Enjoyment: We care for people and take pride in our challenges and successes.

Trust: We build relationships founded on reliability and integrity.

Passion: We lead with enthusiasm and unwavering commitment.

We’re here to support you like family, with solutions that help you live independently, safely and comfortably at home.

Who can I contact If I require assistance?

You can call us on (08) 7078 8550 or fill out the form below.

Do you deliver?

We offer free delivery and installation anywhere in South Australia for all items over $250.

Delivery charges apply for all items under $250.

When you choose Moveability Australia, we’ll arrange delivery and installation at a time that suits you. Our friendly team will carefully unbox your equipment, set it up in your home, and walk you through how to use it safely and comfortably.

We’ll take the time to answer your questions and make sure you feel confident using your new equipment before we leave — and we’ll take all packaging and rubbish away when we’re done.

How do I request a quotation?

Please fill out the form below with the product you’re interested in, along with your contact details. Our Customer Service Team will reach out to you via your preferred method of contact. Alternatively give us a call (08) 7078 8550.

I can't find the product I'm looking for, what do I do next?

If the specific product you need isn’t listed on our website, we may still be able to source it for you. Please contact our Customer Service Team on (08) 7078 8550 or email us at admin@moveabilityaus.com.au with details of the product you’re after. We’ll get back to you with availability and pricing, or suggest an equivalent product from our range.

What payment methods do you accept?

We accept Visa, MasterCard, AMEX, EFT, cash and cheque.