You can initiate a booking by completing the online enquiry form on this page or by calling our Adelaide showroom directly. Our team will verify current stock availability, confirm pricing, and schedule a convenient delivery or collection time.

We provide delivery and collection services across the greater Adelaide metropolitan area. Please contact us to confirm delivery availability and schedules for your specific suburb.

Yes. Our Findon showroom is open on Saturdays from 10:00am to 1:00pm, and on Sundays by appointment. Our standard weekday operating hours are Monday to Friday from 9:00am to 5:00pm.

Yes. Moveability Australia works closely with self-managed, plan-managed, and agency-managed NDIS participants, as well as Support At Home Program providers across South Australia. We can provide compliant tax invoices and quotes directly to your plan manager or provider to ensure a seamless approval and payment process.

Payment for the initial hire block, alongside any delivery fees or required hygiene purchases, is settled upfront prior to or upon the delivery of the equipment.

We accept EFTPOS, major credit cards, direct bank transfers and cash payments. We can also coordinate invoicing with plan managers for self-managed, plan-managed and agency-managed NDIS and Support At Home Program participants.

Yes, a delivery and collection fee applies to cover transport and professional installation. We will provide a transparent quote for this fee when confirming your booking.

Yes. For all delivered items, our team takes care of the transport, home installation, and a comprehensive demonstration to ensure you or your carer feel completely confident operating the equipment.

Yes, we can deliver smaller, portable mobility aids (such as walkers) directly to the hospital to support your discharge. For larger equipment (such as recliners), we frequently coordinate with hospital teams, occupational therapists, and social workers across major Adelaide hospitals to ensure those items are delivered and fully set up at your home before you arrive. Please complete our equipment hire enquiry form or contact our team to confirm which items can be delivered directly to the hospital.

Smaller items like manual wheelchairs and walkers can be collected from our Findon showroom. Large items must be delivered and installed by our specialist delivery team to guarantee correct setup.

Absolutely. We highly encourage occupational therapists, physiotherapists, and support coordinators to visit our Findon showroom to inspect, measure, or trial equipment on behalf of their clients. Building strong collaborative relationships with South Australian healthcare professionals ensures our clients receive the safest possible clinical outcomes.

Safety and correct sizing are critical when selecting mobility solutions. The technical specifications, including overall width and maximum weight capacity, can be outlined for each product. If you or your carer are unsure about space constraints or weight limits, please contact our experienced team with your measurements, and we will help you select the most appropriate model.

While our hire fleet consists of premium, reliable industry brands, specific models are subject to stock availability. If your healthcare professional or therapist requires a specific configuration, please let us know so we can check our current inventory.

We offer completely flexible hire durations tailored to your specific recovery plan, ranging from short-term weekly options through to open-ended monthly arrangements.

Yes, a standard minimum hire period of 1 week applies to all items in our equipment hire fleet.

We understand that rehabilitation timelines can change. If you need to extend your hire period, please contact us before your current agreement expires so we can update your account and extend your booking.

Yes, absolutely. If your mobility requirements change during your recovery, simply contact our team and we can arrange to add further equipment to your existing hire agreement.

No. To ensure the security, accountability, and safe handling of our equipment, all returns must be made during our standard operating hours when our team can formally receive them.

Yes, we require all items to be returned in a clean state. This supports our team in maintaining the high turnaround efficiency and strict hygiene standards necessary for our client community.

The weekly hire rate covers the use of the thoroughly cleaned and safety-checked equipment. Delivery fees, collection fees, and necessary hygiene purchases (such as waterproof mattress protectors) are structured separately.

Please notify us immediately if an item experiences a mechanical fault. If the issue is due to normal wear and tear, our technical team will prioritise a repair or swap it for a replacement item as a matter of urgency.

If you have any questions regarding the operation of your equipment or require technical assistance during your hire period, our local Adelaide team is available during business hours to assist.

If your circumstances change and you no longer require the equipment, please provide our team with as much notice as possible. Cancellations made close to the scheduled delivery date may incur a standard processing or transport fee.